Privacy Policy

Voila Pictures(“We”) are committed to protecting and respecting your privacy.


This policy (together with our website terms and conditions (Terms) and any other documents referred to on it) sets out the basis on which any personal data we collect from you, or that you provide to us, will be processed by us.  Please read the following carefully to understand our views and practices regarding your personal data and how we will treat it.


Our company is hosted on the platform. provides us with the online platform that allows us to sell our products and services to you. Your data may be stored through’s data storage, databases and the general applications. They store your data on secure servers behind a firewall. 

All direct payment gateways offered by and used by our company adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover. PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.

We may contact you to notify you regarding your account, to troubleshoot problems with your account, to resolve a dispute, to collect fees or monies owed, to poll your opinions through surveys or questionnaires, to send updates about our company, or as otherwise necessary to contact you to enforce our User Agreement, applicable national laws, and any agreement we may have with you. For these purposes we may contact you via email, telephone, text messages, and postal mail.

If you don’t want us to process your data anymore, please contact us at

We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it. 


Information we may collect from you


We may collect and process the following data about you:


  • Information that you provide by filling in forms on our site ( (our site). We may also ask you for information when you report a problem with our site.

  • If you contact us, we may keep a record of that correspondence.

  • We may also ask you to complete surveys that we use for research purposes, although you do not have to respond to them.

  • Details of transactions you carry out through our site and of the fulfilment of your orders.

  • Details of your visits to our site including, but not limited to, traffic data, location data, weblogs and other communication data, whether this is required for our own billing purposes or otherwise and the resources that you access.

  • Details of information, comments or photographs you post on our site.


IP addresses


We may collect information about your computer, including where available your IP address, operating system and browser type, for system administration and to report aggregate information to our advertisers. This is statistical data about our users’ browsing actions and patterns, and does not identify any individual.




Our website uses cookies to distinguish you from other users of our website. This helps us to provide you with a good experience when you browse our website and also allows us to improve our site.


Where we store your personal data


The data that we collect from you may be transferred to, and stored at, a destination outside the European Economic Area (“EEA”). It may also be processed by staff operating outside the EEA who work for us or for one of our suppliers. Such staff maybe engaged in, among other things, the fulfilment of your order, the processing of your payment details and the provision of support services. By submitting your personal data, you agree to this transfer, storing or processing. We will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this privacy policy.


All information you provide to us is stored on our secure servers. Where we have given you (or where you have chosen) a password which enables you to access certain parts of our site, you are responsible for keeping this password confidential. We ask you not to share a password with anyone.


Unfortunately, the transmission of information via the internet is not completely secure. Although we will do our best to protect your personal data, we cannot guarantee the security of your data transmitted to our site; any transmission is at your own risk. Once we have received your information, we will use strict procedures and security features to try to prevent unauthorised access.


Uses made of the information


We use information held about you in the following ways:


  • To ensure that content from our site is presented in the most effective manner for you and for your computer.

  • To provide you with information or services that you request from us or which we feel may interest you, where you have consented to be contacted for such purposes.

  • To carry out our obligations arising from any contracts entered into between you and us.

  • To allow you to participate in interactive features of our service, when you choose to do so.

  • To notify you about changes to our service.

  • To enable you to communicate with other users on the platform.


We do not store credit card details, nor do we share your details with any third parties.


We do not disclose information about identifiable individuals to our advertisers, but we may provide them with aggregate information about our users (for example, we may inform them that 500 users from 20 schools have clicked on their advertisement on any given day). We may also use such aggregate information to help advertisers reach the kind of audience they want to target (for example, women in London).


Disclosure of your information


We may disclose your personal information to any member of our group, which means our subsidiaries, our ultimate holding company and its subsidiaries, as defined in section 1159 of the UK Companies Act 2006.


We may disclose your personal information to third parties only if we are under a duty to disclose or share your personal data in order to comply with any legal obligation, or in order to enforce or apply our terms of use (Terms) and other agreements; or to protect the rights, property, or safety of Voila Pictures, our customers, or others.


Your rights


Our site may, from time to time, contain links to and from the websites of our partner networks, advertisers and affiliates.  If you follow a link to any of these websites, please note that these websites have their own privacy policies and that we do not accept any responsibility or liability for these policies.  Please check these policies before you submit any personal data to these websites.


Access to information


The Act gives you the right to access information held about you. Your right of access can be exercised in accordance with the Act.


Changes to our privacy policy


Any changes we may make to our privacy policy in the future will be posted on this page and, where appropriate, notified to you by e-mail or by inbox message to your Schoolsock account.




Questions, comments and requests regarding this privacy policy are welcomed and should be addressed to

Business Terms & Conditions


“Voila Pictures” or “We” or “Us” means Voila Pictures Limited trading as Voila Pictures Films and “Our” shall be interpreted accordingly. Voila Pictures Limited is a company registered in the UK (registered number 6744396) with registered office at the Stable Clock House, Tidmarsh Lane, Tidmarsh, Berkshire RG8 8HD. “You” means you, the business or other entity which has commissioned Voila Pictures Films to work on a project. “Your” shall be interpreted accordingly.




Before commencing any project, We will provide You with a written quotation or estimate of the cost and payment terms of delivery. The price or estimate quoted will be based on an estimate of the time (in days or hours) considered necessary to complete the project and will, where appropriate, include the anticipated cost of goods and services to be bought in or subcontracted.


Our work will be charged out on an hourly or daily basis unless We have agreed a fixed fee before commencing work. In respect of any goods or services We buy-in from outside suppliers and incidental disbursements such as deliveries, We will charge you the cost thereof plus a minimum handling fee of 20.0%. We are entitled to sub-contract any of the work to be carried out on Your project.




The final project cost may vary from the quoted price if:

  • You have made changes to the project which We deem to be materially or significantly different to the original brief; or

  • Circumstances occur as a result of force majeure or otherwise which are not reasonably within Our control; or

  • You delay, default or otherwise significantly disrupt the project and the agreed timescales; or

  • The project takes longer than anticipated to deliver; or

  • Our overheads or expenses are subject to unexpected or unplanned increases.


We will advise You in writing before making any charges in excess of the quoted price.





By accepting a Voila Pictures Films quotation and/or placing an order with Voila Pictures, You agree to be bound by these Business Terms and Conditions.




Subject to any final cost variations, We will invoice you the amounts due from time to time in accordance with our project quotation(s) together with any VAT on our fees and on other charges or disbursements which may be payable by us to a third party. You must pay our invoices in full within 7 days of the invoice date.




If, at any stage, You cancel a project, or postpone it indefinitely, We shall be entitled to invoice You in full at our daily or hourly rate for any work We have done to the date you notify Us in writing of such cancellation or postponement. In such event, We shall also be entitled to recover from You all costs we have incurred from outside supplies already ordered for the project together with a handling fee of 20.0%. You will be entitled to no intellectual property rights in the work carried out by Us as at the date of cancellation or postponement and You may not make use of our work or exploit it in any way.




Videos, films, online or TV advertisements (Films) produced by Us: We are the author, as defined by section 9(1) of the Copyright, Designs and Patent Act 1998, of any Film or any part thereof created or delivered by Us for You. We shall retain ownership of all rights, title and interest, including all copyright, in and to all video footage, tapes, video files, out-takes, ‘b-roll’, drafts, scripts, video or music edits, interviews, sound recordings, designs, graphics, animation and draft or final delivered or completed versions of any Film.


You acknowledge that you obtain no ownership rights or claims to any intellectual property rights owned by or licensed to Us. You shall retain ownership of all intellectual property rights in any video clip, completed video, music or graphics of which You are the author, as defined by section 9(1) of the Copyright, Designs and Patent Act 1998, supplied to Us by You in the course Our work. Where You supply any material, data or information for inclusion in a Film to be produced for You by Us, You shall procure copyright and other appropriate licences and consents where necessary. Any items or material You have supplied to Us are supplied at Your own risk and We are not responsible if they are subsequently lost or damaged.


We will grant You a non-assignable license to display any Films produced by Us on your website, social media pages or other reputable online or offline premises provided always that You shall have no right to allow third parties to modify, edit or or otherwise deal with the Film without Our prior written consent.




You agree to indemnify, defend and hold Us and Our affiliates, officers, directors, employees and agents, harmless from and against all third party claims, suits, proceedings, liabilities and costs (including reasonable legal fees) to the extent arising from or based upon (a) your gross negligence or wilful misconduct, (b) a claim that Film or other work which We produce for You violates the right of privacy or right of publicity of any person, (c) a claim that any mark, copyright, logo or other element of your business or any material or location provided by You to be included in a Film or other work violates the trademark, copyright or other rights of any third party, (d) any failure to obtain any applicable releases, (e) any breach of warranties given by You in these terms and conditions or in any letter of release You have signed, (f) your use of any Film or other work, (g) any edit, change or other alteration made to a Film or other work as delivered by Us, without Our prior written consent or (h) any claim that Film or other work contains false or misleading statements or is unlawful in any other way.




You agree that your use of any Film or other work produced for You by Us shall be at your own risk. To the fullest extent permitted by the law, Voila Pictures Films, it’s officers, directors, employees and agents, disclaim all warranties, express or implied, in connection with the Film or other work and your use thereof. We do not vouch for or warrant and are not responsible for the accuracy, completeness or usefulness of any such works.


We shall have no liability or responsibility for any damage or losses (whether such losses were foreseen, foreseeable, known or otherwise), including loss of data, loss of revenue or anticipated profits, loss of business, loss of opportunity, loss of goodwill or injury to reputation, losses suffered by third parties or any indirect, consequential, special or exemplary damages arising from Your use, deployment or distribution of the Film or other work or any of them regardless of the form of action.




We will endeavour to produce Film using all reasonable care. Except for gross negligence or willful misconduct by Us or as required by law, We will not be responsible or liable for the quality, accuracy or fitness for a particular purpose of any such Film.


Each film or other work is provided “AS IS” and on an “IS AVAILABLE” basis without any representations or any kind of warranty made (whether express or implied by law) to the extent permitted by law, including the implied warranties of satisfactory quality, fitness for a particular purpose, non-infringement, compatibility, security and accuracy.




We may, by written notice to You, cancel the contract between us and our commitments thereunder if you breach any of Your contractual obligations or if You substantially change or terminate the project while it is still in progress. In the event of Us giving such written notice of termination, you will be responsible for payment forthwith of any fees, expenses and handling costs resulting from Us having carried out Your instructions up to the date of cancellation. In the event of such cancellation, You will be entitled to no intellectual property rights in the work done by Us to date and You may not make use of our work or exploit it in any way.




These Business Terms and Conditions shall be governed by and construed in accordance with English law and You submit to the non-exclusive jurisdiction of the English courts. If any of these terms and conditions are determined to be illegal, invalid or otherwise unenforceable by reason of the laws of any state or country in which these terms are intended to be effective, then to the extent and within the jurisdiction in which that term is illegal, invalid or unenforceable, it shall be severed and deleted from these terms and the remaining terms shall survive, remain in full force and effect and continue to be binding and enforceable.




These Business Terms and Conditions (as supplemented by any quotation by Us accepted by You, explicitly or implicitly) and the provisions of our Privacy Policy as amended from time to time, constitute the entire agreement between You and Us.